NHTSA Complaint #11499407 — 2017 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11499407 |
| Vehicle | 2017 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I own a 2017 Ford Explorer XLT with 2.3L Eco Boost. It was recently diagnosed with coolant leaking into the cylinder. I was told there is nothing that can be done about it other than buying a new engine. Since August 2022, this car has had the "check engine" light on and has been to several different mechanics and 2 different Ford dealers before finally being diagnosed. After researching this issuer, I have learned that Ford has known about this issue since 2010 and chosen to do nothing about it. I have been driving this vehicle around, not knowing that this problem could cause the engine to catch on fire, endangering all the lives of my family! Ford should take responsibility for this issue and replace the engine!
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