NHTSA Complaint #11499377 — 2013 KIA SPORTAGE

The contact owns a 2013 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud knocking sound. The contact stated that the vehicle previously had the brakes, four tires, fuel injectors, and spark plugs replaced; however, the failure recurred. Additionally, the vehicle experienced rough driving. The vehicle was taken to two independent mechanics, who diagnosed that the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The vehicle was then taken to the dealer, and the dealer informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.