NHTSA Complaint #11499163 — 2022 KIA SORENTO

The contact owns a 2022 Kia Sorento. The contact stated while driving 50 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer where an unknown software update was completed; however, the failure reoccurred while driving 20 MPH. The vehicle was taken back to the dealer where the same software update was completed; however, the failure persisted. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 22V760000 (Power Train), which she related to the failure. The manufacturer was notified of the failure and a case was filed. The failure mileage was unknown.