NHTSA Complaint #11499159 — 2018 RAM 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11499159
Vehicle 2018 RAM 2500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

ABS and Traction Control warning lights flash on and off constantly and there is a warning tone that beeps non-stop on my 2018 Ram 2500. When these warnings appear, the ABS System and the Traction Control are disabled along with the cruise control. This has happened twice already, and my truck only has 4000 miles on it. The first time was in October 2021 when the truck had under 3000 miles on it. The dealership replaced the ABS pump which fixed the problem temporarily. In August 2022 the same problem appeared, and the same warning lights came on. At this time the truck had around 4000 miles on it. I took the truck in for service in October 2022 and even though the truck was out of warranty, I still had an extended warranty contract. This time I was told it was the ABS Control Module and that the part was on backorder for 3 months or more and that since they could not get the part I was not covered by the extended warranty and was charged a $175.00 diagnostic fee, but that if they were able to get the part that I would have been covered by the warranty. All the dealership was able to do was reset the code which lasted for about 20 minutes before the problem started again. It is now December 28, 2022, and I have had to drive around for the last 6 months with the dashboard flashing and the truck constantly beeping and with the ABS, Traction Control and Cruise Control disabled. I have seen hundreds of complaints regarding the same problem and yet Dodge has not issued a recall regarding this issue. It's beyond comprehension that my truck has had the same problem twice and it only has 4000 miles on it and now Dodge is telling everybody that the part is not available until next year, and so everybody that has this same problem has to drive their truck around with flashing warning lights on the dashboard and a constant dinging tone which gets very distracting and annoying, and on top of that their ABS and Traction Control is disabled. This was my first and last Dodge.

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