NHTSA Complaint #11499092 — 2016 SUBARU FORESTER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11499092 |
| Vehicle | 2016 SUBARU FORESTER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The battery drains constantly. I’ve had it replaced several times but it continues to die even when I jump it repeatedly. This may be a known issue but the Subaru dealership’s tech refused to admit their car’s electrical system caused the issue and attempted to have me continue to drive with a dead battery, then have AAA replace the battery under the AAA warranty (even though Subaru’s car was at fault, not AAA’s battery), which was really disingenuous. At the dealership, I was told that if I chose to have Subaru replace the battery (as they should given it has a class action settlement and has an extended warranty) I “may never get paid” if I submitted a class action lawsuit claim. My car has died multiple times, inconveniencing me again and again, even at gas stations. The way Subaru is handling their electrical system error is not professional at all.
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