NHTSA Complaint #11499071 — 2018 FORD EDGE

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number 11499071
Vehicle 2018 FORD EDGE
Component SUSPENSION:REAR
Date of Incident
Date Filed
Mileage 36,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, there was a vibration heard and felt coming from the rear-end of the vehicle. The contact stated that the vibration was intermittent; however, while driving over a bump or rough patch on the road surface, the rear-end would begin sway as if the vehicle was hydroplaning. The contact stated that the feeling of loss of control was made worse while the Lane Keep Assist feature was activated. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.

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