NHTSA Complaint #11499067 β€” 2016 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11499067
Vehicle 2016 JEEP COMPASS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysler is just waiting for them to age off the road. I purchased the vehicle from Carmax on 6/18/2022 and feel I was sold a lemon. I have made a complaint on this site before. I have called Chrysler and they say there is nothing wrong with my vehicle - it has been repaired and they did their part. Obviously this is not the case for mine and thousands of other owners across the country. Why are we the ones who have to suffer at the negligence of the automaker? Do I have to die or become severely injured for them to take responsibility for their design and manufacturing flaws? Do others have to suffer irreparable damage also? Why won't the government do something about these unsafe vehicle we were sold? It is not enough to say "well there are no active recalls".

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