NHTSA Complaint #11498757 — 2016 VOLVO XC90

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11498757
Vehicle	2016 VOLVO XC90
Component	STRUCTURE:BODY
Date of Incident	December 24, 2022
Date Filed	December 24, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

When temperatures drop below freezing, the rear door latches will not latch closed. Our children have to hang onto the doors to keep them from swinging open on corners while they also try not to fall out of the vehicle. Dealer says this is a common problem on this model, and is known to Volvo. They’ve attempted to regrease, and advised that the technical service bulletin provided by Volvo does not fix the issue (attempting to reseal window above latch to keep from water intrusion/freezing).

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