NHTSA Complaint #11680108 — 2016 VOLVO XC90

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11680108
Vehicle 2016 VOLVO XC90
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

I am filing a safety complaint regarding a failed rear door latch actuator in my 2016 Volvo XC90. This is a known issue among Volvo owners, yet there appears to be no recall or corrective action. The defect causes the door latch actuator to seize, rendering the affected rear door completely inoperable from both the inside and outside. This means passengers seated in the rear are unable to open the door to exit the vehicle. This is an extremely dangerous and potentially life-threatening hazard. In the event of an emergency—such as a fire, collision, or submersion—rear seat passengers would be trapped inside the vehicle with no way to escape. This failure compromises basic vehicle safety standards, as all doors should be fully functional to allow for emergency egress. I strongly urge the NHTSA to investigate this recurring defect in Volvo vehicles and require Volvo to address it promptly before it results in serious injury or death.

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