NHTSA Complaint #11498721 — 2017 CHEVROLET MALIBU

The contact owns a 2017 Chevrolet Malibu. The contact stated that while pulling into a gas station the vehicle lost motive power without warning. The contact stated that she was informed to top off the fuel and the vehicle was able to restart and drive with no further issues. The contact stated that the vehicle was able to restart several hours later. The vehicle was not taken to a dealer or independent mechanic for diagnostic test or repair. The contact stated that recently while driving approximately 20 MPH, the brakes locked up as the brake pedal was depressed and an abnormal noise was heard. The contact stated that the vehicle stopped as the brake pedal traveled to the floor. The vehicle was inspected by an independent mechanic that diagnosed the failure as a defective brake vacuum pump that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure however, no assistance was offered. The failure mileage was unknown.