NHTSA Complaint #11498661 — 2020 CHEVROLET BOLT EV

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11498661
Vehicle 2020 CHEVROLET BOLT EV
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DC

Consumer Description

Chevrolet issued a recall to replace a defective battery on our Chevrolet Bolt 2020. The recall was issued in April 2021 and we still have not received the new battery. The car is coming up on the end of its lease. We would like to buy out the lease but are not getting any comfort from Chevrolet or the dealership that the issue will ever be fixed. The dealer initially told us that a software patch reducing battery capacity and range by 20% "fixed" the problem.

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