NHTSA Complaint #11498660 — 2018 FORD F-350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11498660
Vehicle 2018 FORD F-350
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Driving at normal highway speed while going over a bridge on highway 290 Worcester, mA the vehicle went over the metal plate that connects the bridge to the road, the front end of the vehicle started to shake. Slowly at first and quickly becoming uncontrollable. The vehicle would not stop violently shaking until I brought the truck to an almost complete stop on an extremely congested highway two days before Christmas at noon time. Many vehicles around me at the time swerved to avoid hitting me, just avoiding accidentally striking my almost completely stopped vehicle in the fast lane of the highway. My confidence in the vehicle has dropped to zero and will not allow my wife or two junior operators to drive that vehicle on the highway anymore until the vehicle problem has been corrected.

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