NHTSA Complaint #11498635 — 2010 GMC TERRAIN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11498635
Vehicle	2010 GMC TERRAIN
Component	ELECTRICAL SYSTEM
Date of Incident	December 21, 2022
Date Filed	December 23, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The defroster/ radio control/ heating area stopped working. Upon visiting a mechanic was told they never seen this or heard of this happening before and quoted me over $1,000.00 dollars to fix stating that due to Federal Law they have to give an estimate but this problem not being in their system they came up with an estimate based on parts and labor. Upon searching online I found a recall for this issue dating back to 2009 recall number was 09V489000 but was never informed about this and while looking up my car it’s not listed but being a safety issue should still be current which it is not.

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