NHTSA Complaint #11498634 — 2017 TESLA MODEL S

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11498634
Vehicle 2017 TESLA MODEL S
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I have reported several comparable incidents that this recent article describes https://www.theguardian.com/technology/2022/dec/22/tesla-crash-full-self-driving-mode-san-francisco?CMP=Share_AndroidApp_Other to Tesla in 2020. Our Model S doesn't have full-autonomy software, and in our case the described "braking for no reason" happen in cruise-control mode, without the (semi) auto-pilot engaged. In one of our incidents the sudden emergency-like braking caused a rear-end collision with the car behind me, it was however light enough that no visible damage was caused to either vehicle. We had paid $5,000 for the (semi) auto-pilot feature when we purchased the vehicle in 2017. I reported these incidents to Tesla (I have the emails and their responses) and after several rejections from Tesla that the issues were not reproducible I asked them to take the vehicle back (trade-in) and remove it from the streets because it was unsafe to drive. I further argued that I can't sell this vehicle to someone with good conscience without letting them know that they should not use cruise control. Tesla never acknowledged an issue and also never took ownership of the problem, we are still driving this vehicle today. I'm available to provide further detail if needed.

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