NHTSA Complaint #11498580 — 2017 FORD FUSION UNKNOWN OR OTHER

Complaint Details

ODI Number	11498580
Vehicle	2017 FORD FUSION
Component	UNKNOWN OR OTHER
Date of Incident	December 11, 2022
Date Filed	December 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The shift cable bushing, which was covered on other Ford vehicles in a recall issued on 15 June 2022, failed on my 2017 Fusion. This occurred while in a parking lot. The car would not start as it was stuck in reverse. I had the issue repaired at a Ford dealer and it cost me $351. This is a known defect yet it would seem as though the scope of the recall was too narrow. Fortunately, the car did not roll away, however, it was a very busy lot and I was stranded in the middle of it until a tow truck could remove it.

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