NHTSA Complaint #11498530 — 2021 TESLA MODEL Y STEERING

Complaint Details

ODI Number	11498530
Vehicle	2021 TESLA MODEL Y
Component	STEERING
Date of Incident	November 29, 2022
Date Filed	December 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

11/29/23: vehicle begins to flash warning alerts (e.g., traction control disabled, lane departure warning unavailable), then power steering stopped working, and brakes pulsed violently when used (almost like ABS was active). Software update was available shortly thereafter, assumed this would remedy the situation. 12/5/23: same problems recur (loss of power steering, odd braking behavior, vehicle alerts). Vehicle was towed to Tesla for service. Tesla was able to ID the alerts in the vehicle history but could not identify the root cause. Took the vehicle one extended test drives, but was unable to cause the problems to recur. Tesla is unable to identify any further actions to prevent recurrence.

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Recent Complaints for the 2021 TESLA MODEL Y

#11719252 — SUSPENSION — February 19, 2026 — Both torn bushing and broken links at 29k miles.

#11719252 — WHEELS — February 19, 2026 — Both torn bushing and broken links at 29k miles.

#11718843 — LANE DEPARTURE: ASSIST — February 18, 2026 — The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...

#11718843 — LANE DEPARTURE: WARNING — February 18, 2026 — The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...

#11718296 — SUSPENSION — February 16, 2026 — Vehicle experienced front suspension lateral link failure. The links separated from the sub-frame due to improperly s...