NHTSA Complaint #11498408 — 2010 CHEVROLET MALIBU

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11498408
Vehicle 2010 CHEVROLET MALIBU
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The power steering goes out while I am driving, and I find out I cannot make turns when the road curves or even to get off the road and be safe. Yes, the vehicle can be inspected anytime. This puts myself in danger of going off the road and others in danger if I cannot make a turn when going through an intersection. This is very dangerous in Michigan on the winter roads where I live. I have had to stop 1/2 through intersections almost in the ditch and then just wait for all cars to be gone to back up & finish the turn. A message appears on dash but it doesn't stay on. I had the steering torque sensor and motor replaced per warranty about July 2020 (at about 98,000 miles)and now the car is doing the same thing again! I haven't taken it in because I am afraid of what it will cost. They said it would have been about $1000.00 in 2020 if I had to pay for it. I called the dealership who fixed it to see if warranty would cover it the 2nd time and they said no. What good is it if they replace a faulty part with another faulty part?? The car has155,000 miles now as I am self employed doing food deliveries. Thank you.

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