NHTSA Complaint #11498367 — 2019 FORD ESCAPE
STRUCTURE:INTERIOR PANELS:DOOR issue reported to NHTSA
Complaint Details
| ODI Number | 11498367 |
| Vehicle | 2019 FORD ESCAPE |
| Component | STRUCTURE:INTERIOR PANELS:DOOR |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
The contact owns a 2019 Ford Escape. The contact stated that the rear driver’s side interior door panel separated from the door frame, making it very difficult to open and close the door. The vehicle was taken to the local dealer who diagnosed that the clamps used to secure the interior panel had failed and the door panel needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000.
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