NHTSA Complaint #11498366 — 2016 FORD EXPLORER
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP issue reported to NHTSA
Complaint Details
| ODI Number | 11498366 |
| Vehicle | 2016 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP |
| Date of Incident | |
| Date Filed | |
| Mileage | 50,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The contact owns a 2016 Ford Explorer. The contact stated that there was fluid leaking underneath the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the water pump was faulty and needed to be replaced. The mechanic advised the contact to take the vehicle to the dealer. The vehicle was then taken to the dealer, where it was diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
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