NHTSA Complaint #11498181 — 2016 CHEVROLET SUBURBAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11498181
Vehicle	2016 CHEVROLET SUBURBAN
Component	ELECTRICAL SYSTEM
Date of Incident	December 18, 2022
Date Filed	December 20, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The vehicle will just stop operating while driving. This past Sunday, December 18, 2022, I was driving to the Tampa Bay Buccaneers game and turning into the parking lot and the vehicle just stopped operating, completely turned off. Couldn't turn steering wheel, put into neutral or anything. Police assisted me as I was blocking the main road to the parking lot. No electrical in the vehicle. This happened a few times before but the car would usually restart quickly. This time it sat for over 5 minutes and then for some reason I was able to get it restarted. There is a service bulletin for this issue from Chevrolet TSB PIT5405, however there are no parts available for this fix. This is a very dangerous situation as this happened in the middle of a major road and could happen at anytime without any warning. Luckily no one has been hurt or any accident but it is scary to say the least.

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