NHTSA Complaint #11655356 — 2016 CHEVROLET SUBURBAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11655356
Vehicle	2016 CHEVROLET SUBURBAN
Component	ELECTRICAL SYSTEM
Date of Incident	April 17, 2025
Date Filed	April 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Loss of steering, jerks the week right out of your hand and then you are unable to turn the wheel. Engine stalls and you have to try to coast to the side of the road, put in park and try to restart the vehicle. Service Stabilitrak warning appears on display, Alarm Sounds, Radio beeps and display goes blank, navigation compass does not work. There is a current Technical Service Bulletin for these issues: #18-NA-161, document ID 5075841 that lists the years from 2014 to 2020. There were Product Safety Recalls issued: 17276 Loss of Steering Assist, Reference Number:N172085440 for vehicles listed in this TSB for 2014 and 2015 but no Recalls for later vehicles with the same problems.

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