NHTSA Complaint #11498085 — 2016 FORD FUSION

Temporarily Lost communication with the Climate System. When this error appears on the dash the following doesn’t work: AC and Heat are shut off completely. None of the controls on the bottom half of the center console panel work. This includes the heated seats, radio knobs, or any climate control button, rear defrost doesn’t work. The climate control quadrant, the lower right, on the touch screen doesn’t work. The outside temperature doesn’t work. The control buttons on the door don’t work, can’t adjust mirrors, seat recalls or control the windows. When there is no AC and can’t lower the windows, this is very bad in the summer can cause heat stroke. Bad in the winter can’t keep the windows free of ice. Happens very sporadically, even while driving it turns off. So far, the trouble shooting seems to indicate a wiring harness under the driver seat as the problem. Numerous owners have reported this problem. The dealers have not been able to resolve the issue. Even after paying 1000s of dollars.