NHTSA Complaint #11498031 — 2019 KIA SORENTO

ENGINE issue reported to NHTSA

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Fire 1 Injury

Complaint Details

ODI Number 11498031
Vehicle 2019 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire Yes
Injuries 1
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2019 Kia Sorento. The contact stated that while driving at 40 MPH, the check engine light illuminated the instrument panel. The next day, the contact stated that while driving into her independent mechanic's shop, white smoke began to emit from the vehicle as the vehicle caught fire. The contact immediately exited the vehicle with her grandchildren as the independent mechanic managed to extinguish the vehicle with a fire extinguisher. The fire department was not notified of the failure. The contact sustained severe trauma as a result of the fire. The dealer was notified of the failure and gave her an estimate for the repair. The manufacturer was also notified of the failure and referred to the NHTSA. The vehicle had yet to be repaired and remained in the possession of the mechanic. The failure mileage was approximately 90,000.

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