NHTSA Complaint #11497792 — 2005 PORSCHE CAYENNE
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11497792 |
| Vehicle | 2005 PORSCHE CAYENNE |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
We purchased the 2005 Porsche Cayenne from my brother-in-law in August of 2022. He had owned the vehicle for at least a year before I purchased it from him. Shortly after the purchase, I noticed the engine light came on. On 09/12/22 a strong smell of fuel was emitting from the vehicle in a Walmart parking lot in Denton, Texas at approximately 1030pm. I noticed a large puddle of gasoline on the ground under the vehicle and it was steady stream of fuel while the vehicle was running. The vehicle was completely unsafe to drive for fear of ignition and fire. Due to the time and location, I had the vehicle towed to my mechanic approximately 3 miles away for diagnosis and/or repair. The closest Porsche dealership was approximately 25 miles away and the tow bill would have been excessive. Mechanic identified the problem as a cracked fuel filter flange/housing that sat on top of the fuel pump. The cracked fuel housing was replaced and the total for parts and labor was $462.48. No leaking fuel since repair. A few weeks later my brother-in -law contacted me and advised he had just received a recall (OCTOBER 2022) in the mail from Porsche for the exact part I had repaired (17V-576 / AH10). He mailed me the recall and I contacted Porsche for a reimbursement. They stated they only refund for repairs done at a Porsche dealership. I believe Porsche should cover the repair cost for their faulty equipment even after the recall was received. A Porsche Service Center would charge Porsche Corporate much more for this repair than what I paid. Please assist me in getting a refund for my expense of ($462.48) for the repair of Porsche's recall. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Related Complaints for the 2005 PORSCHE CAYENNE
Other FUEL/PROPULSION SYSTEM Complaints
#11302892
PORSCHE RECALLED THIS FUEL PUMP (17V-576) AFTER I REPLACED FOR THE SAME REASON IT WAS RECALLED. I'VE CONTACTED PORSC...
#11174386
I CALLED 3 TIMES TO HAVE MY RECALL REMEDIED AND PORSCHE DENIED ME EACH TIME BUT YOUR WEBSITE SAYS I HAVE AN OPEN RECA...
#11157001
I NOTICED A RECALL ON YOUR SITE FOR MY VIN # BUT I HAVE NOT BEEN REACHED BY PORSCHE TO FIX. I'M UNSURE IF THIS HAS BE...
#11111666
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, G...
#11093250
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT SMELLED A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKE...
Recent Complaints for the 2005 PORSCHE CAYENNE
#11695787
FUEL SYSTEM, GASOLINE
The contact owns a 2005 Porsche Cayenne. The contact stated that fuel was leaking from the vehicle. There was an abno...
#11603601
UNKNOWN OR OTHER
headlamp wiring and turn signal failures. Big hazard!! Why is in the headlight assembly including the headlight wire...
#11601645
FORWARD COLLISION AVOIDANCE: WARNINGS
The transmission has quite a bit of slop or play when placing it in park. I do not believe it could be parked safely ...
#11601645
POWER TRAIN
The transmission has quite a bit of slop or play when placing it in park. I do not believe it could be parked safely ...
#11601645
SUSPENSION
The transmission has quite a bit of slop or play when placing it in park. I do not believe it could be parked safely ...