NHTSA Complaint #11497728 — 2017 NISSAN TITAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11497728
Vehicle 2017 NISSAN TITAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

We were not told of a recall, however the service department said we requested a check for recall back in 08/2019 when vehicle was taken in for oil change. Our next visit was due to an engine light coming on, nothing was found & removed from dash. The vehicle then had to constantly be jumped, dealership changed battery. Vehicle still had problems starting, dealership changed starter. A month later vehicle still not starting, parking sensor light flashed real fast, dash screen kept showing “no key detected, key system error, lights flickered & radio made a loud popping sound, passenger seat kept going forward/back, up & down, making funny sound under hood, gauges going up & down, wipers going off.Upon charging battery again, moments later won’t start again. I am afraid this all has to do with the recall they had on the alternator harness wiring, but dealer keeps saying there is no recall because there is currently no open recall on the vehicle. Is there anything I can do about this? Have been in contact with dealership and Nissan Consumer. Nissan Consumer informed they are not able to purchase the vehicle back or offer another source of transportation because there is no recall. Vehicle is currently being sent to dealer again…will not start.

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