NHTSA Complaint #11497643 — 2015 BUICK ENCORE

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER issue reported to NHTSA

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Complaint Details

ODI Number 11497643
Vehicle 2015 BUICK ENCORE
Component ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Date of Incident
Date Filed
Mileage 79,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2015 Buick Encore. The contact stated that while driving at an undisclosed speed, the engine revved and he was unable to shift the vehicle into the intended gear. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the turbocharger needed to be replaced. The contact referenced TSB Number: PIP5495H for the turbocharger. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 79,000.

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