NHTSA Complaint #11497355 — 2018 CHEVROLET EQUINOX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11497355
Vehicle	2018 CHEVROLET EQUINOX
Component	ELECTRICAL SYSTEM
Date of Incident	December 13, 2022
Date Filed	December 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I purchased my 2018 Chevrolet equinox on July3rd, 2018 with 2 miles on it. Current mileage 67,900 Stop/start system design defect. I have had to have my vehicle battery replaced 4 times in 4 years of ownership. The battery has failed again at 67,900 miles on 12/13/2022 which will be the 5th battery in its lifetime. My dealership said that due to the climate and road conditions where I live my stop/start system has been killing my battery cell every 16,975 miles causing my battery to fail. Chevrolet originally extended my warranty for 6months/ or 60k miles. They said they can no longer extend my warranty and that I’d be responsible for the next battery and future battery’s.

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