NHTSA Complaint #11669940 — 2018 CHEVROLET EQUINOX

1st Incident: Code P2138 - Accelerator Pedal Sensor In March of 2024 - driving on highway dashboard warning lights illuminated(traction control & reduced engine power) vehicle went into limp mode putting my family & I in danger due to traffic volume and speed on highway. Had to drive on berm at speeds below 25mph to exit freeway safely. Removed battery cable to reset computer. Taken to Serra Bartlett Chevrolet in Memphis- couldn't get vehicle to repeat error. 2nd Incident: Code - P2138 June 2024 - while traveling on highway same dashboard warning signals & car went into limp mode. Had to maneuver to the berm to exit the highway safely once again putting my family in danger at speeds below 25 mph exit. Vehicle was towed to Serpentini Chevrolet the Accelerator Pedal Position Sensor was replaced under the extended warranty. 3rd Incident - Code P2138 June 2025- while traveling on highway, same dashboard warning signals & car went into limp mode again. Had to maneuver to the berm to exit the highway putting my family in danger again at speeds below 25mph. Removed the battery cable to reset computer - was unsuccessful. Contacted Jeff Schmitt Chevrolet - had to drive the vehicle over 35 miles on the berm of the highway at speeds lower than 25 mph to get to dealership. Upon arriving they ran the codes and annotated the P2138 code. The next morning when the Technician checked the vehicle the computer had reset itself and everything was checking out fine, the code was still in the vehicle history . The sensor was under warranty and we inquired about replacement because the code showed failure, the dealership stated GM would not replace the part because it tested good. But I could pay to have it replaced if I paid for it. GM Service Bulletin No:074-06-04-019F clearly states they are aware of issues with this vehicle, yet I cannot get it repaired to my satisfaction It puts myself and my family under extreme danger while driving this vehicle on the freeway.