NHTSA Complaint #11497276 — 2015 HONDA ACCORD

The contact owns a 2015 Honda Accord. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn. Additionally, the vehicle was pulling to the right. The contact stated that extra effort was needed to turn the steering wheel. The contact pulled off the road, stopped and placed the vehicle in park(P) and turned off and restarted the vehicle. The contact stated that the power steering functionality returned. The contact stated that the steering wheel symbol was illuminated. The contact stated that the failure was intermittent but that it had become more frequent. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the rack and pinion needed to be replaced. The vehicle was repaired; however, the contact stated that the vehicle experienced the same failure, and the rack and pinion gears were replaced along with the Electronic Power Assist Steering (EPAS) module. The contact stated that vehicle had experienced the same failure after repairs were made and had not been repaired since the last failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.