NHTSA Complaint #11497132 — 2017 FORD F-250

The contact owns a 2017 Ford F-250. The contact stated that he had experienced failure with the rearview camera on various occasions. The vehicle was taken to a local dealer on two occasions, where unknown repairs were completed. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention). The contact then made the dealer aware of the recall notice and that the failure persisted. The contact was informed that parts to do the recall repair were expected to be available in 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.