NHTSA Complaint #11497066 — 2018 FORD F-150

VISIBILITY:GLASS, SIDE/REAR issue reported to NHTSA

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Complaint Details

ODI Number 11497066
Vehicle 2018 FORD F-150
Component VISIBILITY:GLASS, SIDE/REAR
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

12 Dec 2022. In southern Maryland I started my truck remotely. About 15 minutes later I went out to the truck, opened up the back rear door and placed a roll of Christmas paper on the floor. I closed the door and then a loud explosion took place. The Rear window (Not door windows), with a center motorized sling window, had completed shattered throwing glass all over the covered truck bed and inside of the back seat. No one was in the car when I closed the door. Did an internet search and this is a major problem with these trucks in the USA and Canada. Called 2 Ford dealers. First was no help at all and the other professed to look into it and has not called back. Contacted my insurance Company and it is covered but I have to pay a $1,000 deductible. This is a serious hazard to anyone sitting in the back seat. There are currently no recalls for this issue just a leaking back window recall. Thank you.

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