NHTSA Complaint #11497057 — 2017 CHRYSLER PACIFICA

Intermittent steering failure when travelling at high speeds At speeds above 40 mph on long sweeping curves, after initiating a turn, the steering wheel exhibits a "notchy" or "catching" resistance to input when returning the wheel to the neutral (straight-ahead) position. This feedback impacts steering wheel movement resulting in a dangerous over- or under-correction to steering. The vehicle was brought to 2 different Chrysler dealers to diagnose the issue. The second dealer replaced the steering rack and pinion assembly at the owner's cost. Various internet sources show numerous customer complaints about the same steering issue for this year/make/model, so this serious safety problem is not unique to this particular vehicle.