NHTSA Complaint #11496753 — 2018 HONDA CR-V

LANE DEPARTURE: BLIND SPOT DETECTION issue reported to NHTSA

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Complaint Details

ODI Number 11496753
Vehicle 2018 HONDA CR-V
Component LANE DEPARTURE: BLIND SPOT DETECTION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

Sep 25, 2022, en route from Columbus, OH to WV our 2018 Honda CRV started flashing a plethora of warnings regarding braking problems, blind spot failure, lane assist failure, collision mitigation failure, and many other driver assistance failures. We pulled off the interstate, into a service station, at the nearest exit. Once the car was stopped, the rear wheels locked and the electronic emergency brake would not release. We had the car towed to the local Honda dealership in Zanesville, OH. On Oct 3, 2022 the Zanesville dealership contacted us to pick up the car; they had replaced a wiring harness and control module over the rear view mirror. They said the wiring had “melted”; they said they did not have the expertise to resolve all the warnings but that the car could be driven. We picked up the car on Oct 8, 2022. Within 20 miles, the car was not only flashing warnings but also constantly beeping. We made it to Bruceton Mills, WV before stopping for gas. Again, once stopped, the rear wheels locked and the electronic parking brake refused to release. The car was towed to the I-79 Honda dealership in Morgantown,WV. That dealership has master electronic technicians. That was 2 months ago and the car is STILL there. The dealership has been in contact with Honda, Inc but they simply cannot resolve the electrical problems and are awaiting a Honda field technician to troubleshoot. This was a systemic electronics failure that incapacitated all of the electronic safety features — making the vehicle unsafe to drive.

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