NHTSA Complaint #11496692 — 2010 TOYOTA TACOMA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11496692
Vehicle 2010 TOYOTA TACOMA
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

My vehicle, which has been inspected at my local Toyota dealership, has significant rust corrosion, with perforation through the frame in several areas. I was told by the service manager that Toyota had sent out letters to owners (not a recall) to bring their vehicles in for inspection for this problem and that they would repair or replace the frame. I had not received any correspondence about this issue and have been told that this program expired in September of 2021,which now leaves me with the financial liability of replacing or repairing, which I have been told would cost between 14-20 thousand. I have contacted "The Toyota Brand engagement center" case#221121001445, and they confirm they cannot and will not do anything for me. Please let me know what possible recourse I have in resolving this issue. Thank You!! Bruce Beeman 122 Ridgewood Acres Thomaston Connecticut 06787 (860) 283-8916

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