NHTSA Complaint #11496651 — 2022 KIA SORENTO

We purchased a 2022 Kia Sorento in August of this year. Our front windshield from the seal to the middle of the window on the driver side has dots and they are migrating now to the passenger side as well. We took the Kia to the Kia dealership in Princeton, WV and they opened a ticket on the vehicle and a few days later we were called and told Kia recommended us to use Bar Keepers Friend on the windshield, which is a very abrasive cleaner and using it on the inside would scratch it. We then took it down the road to SafeLite for a second opinion to see what they would have to say. The gentleman cleaned the windshield with a magic eraser and cleaner and the window looked great, but not even for 24 hours. We called Battleground Kia to ask them if it was one piece window or a two piece, which they stated there was no such thing as a two piece window which there is. We took the vehicle back down to Battleground Kia in Greensboro, NC where we purchased the vehicle at, and were asked questions such as if we had an air freshener in the vehicle or had sprayed any kind of cleaner in the vents all which to our answers were no. Battleground Kia told us that there was nothing else that they could do for our windshield. If you are driving into any kind of light it is like putting a white sheet up and you can't see anything. Having a child of our own it is dangerous to put our lives in danger or anyone else's driving with the windshield the way it is. They have refused to replace the windshield multiple times and it's brand new. It is currently in the service department for a brand new transmission as well. This makes the third time it has been in service for a transmission issue.