NHTSA Complaint #11496498 — 2016 DODGE DURANGO

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11496498
Vehicle 2016 DODGE DURANGO
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Around Thanksgiving of this year (2022), I noticed that my taillight housing for the center LED Racetrack lighting on my 2016 Dodge Durango was retaining water. I found this odd because light housings are supposed to be sealed and not allow water to enter. If water gets in, the electrical is at risk and lights can be shorted out or even cause an electrical fire. I conducted research and have found that this is a common issue with the Dodge Durango since this model has been sold. Water has been reported all over the internet of rear light housings that have shorted out or caused major issues. If the lights go out, it can cause visibility issues for vehicles behind you. I have noticed that the lights are now flickering on my vehicle in the area where the water settles. The same light housing contains the license plate lights, the back-up camera, and the reverse lights. I have also noticed that the main taillights that have the functioning brake lights and turn signal have had condensation as well. The part to replace this entire one section of lighting and electrical components is around $1,000. I have noticed that a technical bulletin was sent out by Dodge reference the "License Plate LED Light Inoperative - Moisture Visible Within the Lens" but it seems to only apply to the license plate lights. However, I believe the issue is much bigger than just the license plate lights and should be addressed with the manufacturer. Most of the components on this light housing contain lighting that is required by most state laws, especially in Texas, to be functional. The rear license plate lights and the reverse lights must be functional to pass vehicle inspection that is required to register the vehicle every year. Worst case scenario, the entire housing shorts out and the owner is left with a vehicle that has non-functioning license plate lights, reverse camera, and reverse lights.

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#11460116 WATER HAS LEAKED INTO THE "RACE TRACK LIGHTING" ON THE LIFT GATE. THIS IS FROM NORMAL, EVERYDAY DRIVING USE AND CARE....

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