NHTSA Complaint #11460116 — 2016 DODGE DURANGO

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11460116
Vehicle 2016 DODGE DURANGO
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

WATER HAS LEAKED INTO THE "RACE TRACK LIGHTING" ON THE LIFT GATE. THIS IS FROM NORMAL, EVERYDAY DRIVING USE AND CARE. THE LIFT GATE TAIL LIGHTS, AS WELL AS LICENSE PLATE LIGHTING NO LONGER FUNCTION. THIS MAKES MY VEHICLE DANGEROUS, AND ILLEGAL TO DRIVE AT NIGHT. I HAVE READ ON MULTIPLE DODGE DURANGO FORUMS THAT THIS IS A COMMON PROBLEM, AND ONE DODGE DEALER I SPOKE TO SAID THEY SEE THIS ALL THE TIME. THE PART ALONE TO FIX THE PROBLEM IS QUOTED AT $1000 BEFORE TAX. TO ME, IT IS CRAZY THAT IT COSTS THIS MUCH SIMPLY TO MAKE MY VEHICLE LEGAL AGAIN, ESPECIALLY WHEN IT IS A COMMON ISSUE ACCORDING TO MY RESEARCH. I FEEL THAT DODGE SHOULD ISSUE A RECALL, AS THIS IS A COMMON PROBLEM, IT'S A SAFETY, AND LEGAL ISSUE, AND IT IS SO EXPENSIVE TO FIX. I BOUGHT A NEWER VEHICLE TO NOT HAVE PROBLEMS, AND IT IS HARD TO BE ABLE TO AFFORD SUCH AN EXPENSIVE FIX WHEN ALL I AM TRYING TO DO IS MAKE MY VEHICLE LEGAL TO DRIVE AGAIN. DODGE NEEDS TO DO THE RIGHT THING, AND TAKE CARE OF THIS PROBLEM THAT HAS PLAGUED MANY OF ITS LOYAL CUSTOMERS.

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