NHTSA Complaint #11496479 — 2010 HONDA ACCORD CROSSTOUR

The contact owns a 2010 Honda Accord Crosstour. The contact stated while driving 50-70 MPH, he heard abnormal sounds coming from the engine, and the vehicle hesitated while depressing the accelerator pedal. The check engine warning light was illuminated. The contact was able to continue driving. The vehicle was taken to an independent mechanic where it was diagnosed that the engine cylinder number four (4) misfired. The independent mechanic replaced all the spark plugs; however, the failure persisted. The vehicle was taken back to the independent mechanic three times and the spark plug in cylinder number four (4) was replaced on each occasion; however, the failure persisted. The contact stated that the failure recurred 4-5 months after the repair. The contact related the failure to Honda Technical Service Bulletin Number: 13-078. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.