NHTSA Complaint #11496380 — 2020 SUBARU OUTBACK

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11496380
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY:WINDSHIELD
Date of Incident	November 23, 2022
Date Filed	December 7, 2022
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact owns a 2020 Subaru Outback. The contact stated that while driving at various speeds, the front windshield cracked several times without impact. While driving bird droppings struck the front windshield and the windshield cracked on impact. The vehicle was taken to an independent mechanic who replaced the windshield glass. The vehicle was taken to the local dealer four times and the glass was replaced. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 52,000.

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