NHTSA Complaint #11496370 — 2014 CADILLAC CTS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11496370
Vehicle	2014 CADILLAC CTS
Component	POWER TRAIN
Date of Incident	September 14, 2022
Date Filed	December 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

2014 CTS with 53,000 miles. Loud whining noise started in rear of vehicle. Went to the shop and was told that the rear differential is bad. Technician stated that this is a known widespread problem with this model Cadillac. He also stated that there are no parts available and has 9 other customers waiting for the manufacturer to supply the part. He is being told by GM that it could be up to 6 months wait for the parts. Why is there not a recall. I hope that nobody gets seriously injured due to the faulty parts!

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