NHTSA Complaint #11496167 — 2018 JEEP WRANGLER

I own a 2018 Jeep Wrangler JL (4-Door) that I bought new. It only has 7,522 miles on it and has never been off-road. On 12/3/22, I was driving on the interstate at the speed of 70 mph when my jeep began shaking vigorously and the steering became almost uncontrollable. I had to take evasive action, move over to the far right lane and slow my speed rapidly. Once my speed was under 30 mph, my jeep began driving normally again. This occurred when I drove over the beginning of a small bridge where there was a minimum change of the driving surface. As I continued driving on the interstate, the same action occurred when I drove over the next change in the surface road. This time I was only traveling at 50 mph and had to slow down to 20 mph to get the vigorous shaking to stop. I took it to my local Jeep Dealership today (12/5/22). After they inspected my jeep, I was advised that the steering damper was weak and outdated. I was also advised that they had already replaced the steering damper once due to the "customer satisfaction note" issued by FCA. The dealership then stated that FCA has revised the steering damper since the one that was replaced under the note but that I would have to pay for this repair because FCA hasn't issued a recall or safety notice regarding this known issue. At the low miles of 7,522 on a Jeep Wrangler that I bought brand new, I am going to have to pay for a repair to a known safety issue. Even after replacing the steering damper that they knew was defective once, I am going to have to pay for a 3rd steering damper that has been revised because the 2nd one put on by FCA was defective. This is a serious safety issue and is known by FCA but they are refusing to admit the issue and are making their customers pay for their defects. I will include a copy of my service report from the Jeep Dealership.