NHTSA Complaint #11496153 — 2018 RAM 1500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11496153
Vehicle	2018 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	December 1, 2022
Date Filed	December 5, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Hello. We have a RAM 1500 serial # 1C6RR7MT1JS204636 , the UConnect radio screen is doing some delamination about 1/3 of the screen from top. At 1st no big deal but since about 2 weeks it changes radio station by itself and for the past 3 days it keeps calling people non stop , I almost rear ended someone today trying to stop the calls . I know my truck is not under warranty anymore but I feel there's a big safety issue for me and my wife right now. This radio is a tool for us ( GPS is the most important feature on it ) . We got very scared my wife and I today. Don't know if I'm the only one having this problem but we'll really appreciate if FCA can take care of us.

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