NHTSA Complaint #11496130 — 2021 NISSAN TITAN

My vehicle when slowing to a stop down shifts a bit harshly then upshifts suddenly making a loud click and lurches forward abruptly. This has gotten worse with time. I have 8,156 miles as I write this. The 2 recalls were complied with Friday 12/02/2022 at Orr Nissan Bossier City, La. I initially called and took it in for the problem described and even though the technician said the problem no longer exits, it does. I called them back after I left but they were closing up when I left and no one answered the phone, except the receptionist. I called again Saturday morning no answer then again at 1412 and told them problem still exists. Joe, my service tech was off Saturday. I called again Monday morning at 0810 to verify my message was delivered to him but it had not been. They want me to bring it in and stayed it may be 2-3 days before they can get to it. No courtesy vehicle and I have to work. This is in my opinion a safety issue. The sudden lurch forward while slowing could cause a rearend accident. Please look into this issue as I see it seems to be a common concern for 2021 Nissan Titan owners.