2021 NISSAN TITAN — Problems, Recalls & Safety Data

I am filing this complaint due to persistent and repeated failures of the vehicle’s head unit infotainment system and rear backup camera, and mirror controls on my 2021 Nissan Titan. These failures have occurred multiple times despite repairs covered under an extended warranty. The issues severely impair vehicle safety and usability. The infotainment head unit screen is completely black and unresponsive. The rear backup camera fails to activate when the vehicle is shifted into reverse, eliminating a federally mandated safety feature. During the first failure, the mirror adjustment controls stopped functioning simultaneously with the infotainment failure. Steering wheel audio controls do not activate or change the issue. Although my phone shows as connected to CarPlay when plugged into the vehicle, no display or control function during the failure. These failures have recurred three times, the 2nd time immediately after the first repair. Despite replacing the head unit on the 2nd attempt, it is in for a third time. In total, the truck has been out of service for nearly a month due to these electrical issues. The problem points to a systemic electrical or communication fault affecting multiple vehicle systems. The loss of the backup camera constitutes a significant safety hazard. The vehicle is currently unusable in its full potential in this condition. Repairs have been conducted under an extended warranty with Zurich, including previous head unit replacements. The dealer has performed extensive diagnostics. Electrical grounds, wiring harnesses, and control modules are suspected to be involved. Despite these efforts, the issue persists, significantly impacting vehicle safety and operation. The inability to use the backup camera compromises safety while reversing. The loss of infotainment and steering wheel controls reduces driving convenience and distracts from safe operation. Extended repair downtime affects my ability to use the vehicle reliably. Please advise.

NHTSA I own a 2021 Nissan Titan. I am deeply concerned that I have defective Air Bags. I have had 2 collisions in my vehicle at high rates of speed and none deployed either time. I now fear that this vehicle will not protect me in the unfortunate case of another collision. I do understand they will not deploy under every condition, but I do expect additional protection outside of a seatbelt in a collision at a high rate of speed. In the first Collision, I was going 45 MPH. I had injuries to my neck and back. I had extensive work done to the suspension, drivers door, headlight, fender, bumper, grill, and the hood. In my second collision, a deer ran into my truck while I was traveling at 70 MPH. The head of the deer damaged the headlight and wiring harness, the bumper, grill, and hood and its body heavily damaged my passenger front door and fender. My passenger rear door also had some damage. No injuries occurred but the impacts should have caused a deployment. I am aware that there was a Recall on 2021 & 2024 Titans about the air bags having a delayed or failed deployment however I received no letter from this, neither is this in any of my printed service records. I would like Nissan to inspect my air bag system to see if there’s a defect that is causing them not to deploy or to make sure that my Titan was not missed in the group of trucks that had this defect, that way the recall can be extended to more 2021 Titans. I am in fear to drive this truck due to the fact that it may not protect me in the case of another accident. I am ready to purchase another Titan and have been loyal to the Nissan brand after owning 4 Altimas, 1 Armada, and soon to be 2 Titans.

NHTSA I own a 2021 Nissan Titan. I am deeply concerned that I have defective Air Bags. I have had 2 collisions in my vehicle at high rates of speed and none deployed either time. I now fear that this vehicle will not protect me in the unfortunate case of another collision. I do understand they will not deploy under every condition, but I do expect additional protection outside of a seatbelt in a collision at a high rate of speed. In the first Collision, I was going 45 MPH. I had injuries to my neck and back. I had extensive work done to the suspension, drivers door, headlight, fender, bumper, grill, and the hood. In my second collision, a deer ran into my truck while I was traveling at 70 MPH. The head of the deer damaged the headlight and wiring harness, the bumper, grill, and hood and its body heavily damaged my passenger front door and fender. My passenger rear door also had some damage. No injuries occurred but the impacts should have caused a deployment. I am aware that there was a Recall on 2021 & 2024 Titans about the air bags having a delayed or failed deployment however I received no letter from this, neither is this in any of my printed service records. I would like Nissan to inspect my air bag system to see if there’s a defect that is causing them not to deploy or to make sure that my Titan was not missed in the group of trucks that had this defect, that way the recall can be extended to more 2021 Titans. I am in fear to drive this truck due to the fact that it may not protect me in the case of another accident. I am ready to purchase another Titan and have been loyal to the Nissan brand after owning 4 Altimas, 1 Armada, and soon to be 2 Titans.

NHTSA I own a 2021 Nissan Titan. I am deeply concerned that I have defective Air Bags. I have had 2 collisions in my vehicle at high rates of speed and none deployed either time. I now fear that this vehicle will not protect me in the unfortunate case of another collision. I do understand they will not deploy under every condition, but I do expect additional protection outside of a seatbelt in a collision at a high rate of speed. In the first Collision, I was going 45 MPH. I had injuries to my neck and back. I had extensive work done to the suspension, drivers door, headlight, fender, bumper, grill, and the hood. In my second collision, a deer ran into my truck while I was traveling at 70 MPH. The head of the deer damaged the headlight and wiring harness, the bumper, grill, and hood and its body heavily damaged my passenger front door and fender. My passenger rear door also had some damage. No injuries occurred but the impacts should have caused a deployment. I am aware that there was a Recall on 2021 & 2024 Titans about the air bags having a delayed or failed deployment however I received no letter from this, neither is this in any of my printed service records. I would like Nissan to inspect my air bag system to see if there’s a defect that is causing them not to deploy or to make sure that my Titan was not missed in the group of trucks that had this defect, that way the recall can be extended to more 2021 Titans. I am in fear to drive this truck due to the fact that it may not protect me in the case of another accident. I am ready to purchase another Titan and have been loyal to the Nissan brand after owning 4 Altimas, 1 Armada, and soon to be 2 Titans.

My Titan had no real indicators or trouble codes but failed into limp mode and began to smoke and caught on fire! Nissan refused to investigate as they claimed the 2021 was unaffected but shares the same manufacturer plant and engine harness from the 2020.