NHTSA Complaint #11496108 — 2015 CHEVROLET TAHOE

The contact owns a 2015 Chevrolet Tahoe. The contact stated that while starting and driving the vehicle, there was an abnormal whining noise detected. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. After retrieving the vehicle from the dealer, the contact stated she was driving, and the brake pedal was hard and failed to respond. The contact drove into the curb. The contact called and informed the dealer of the additional failure. The contact also stated that the whining noise persisted. There were no warning lights illuminated. The vehicle was towed to her residence. The vehicle was then towed to the local dealer again where it was diagnosed and determined that the vacuum pump had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving after retrieving the vehicle, the vehicle was jerking. The contact stated that the failure was related to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The manufacturer was not contacted. The failure mileage was approximately 70,000.