NHTSA Complaint #11681311 — 2015 CHEVROLET TAHOE

The contact owns a 2015 Chevrolet Tahoe. The contact stated that on several occasions while driving at various speeds, the transmission shifted hard occasionally, and the vehicle jerked abnormally. Additionally, on one occasion, while shifted in reverse(R) the vehicle drove forward. The gear shifter was shifted to park(P) and then reverse, and the vehicle reversed as intended. The contact inspected the transmission fluid, and the transmission fluid level was low. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 157,000.