NHTSA Complaint #11495951 — 2018 HONDA PILOT

Upon stopping for a red light, the car turned off the engine and is supposed to restart when the brake is released. However my car stalled out and wouldn't auto start. After 20 seconds it then prompted to restart the car. This was on a busy road and I was lucky no one rear-ended me or got into an accident themselves while trying to avoid my car that should have been moving with traffic but was just sitting idle at a green light. I called the Honda dealership and they weren't alarmed by this or even interested in looking at the car. The told me to select the "disable auto stop" when starting the car so the engine won't idle. This is OK as a short-term solution but remembering this every time we start the car isn't a sufficient solution. On instances when I forgot, the car stalls out, and now occurs at least once a week. I'm now resorted to adding a post-it note to remind myself (and anyone else that uses me car) to turn the auto stop off. This isn't practical solution for a defective, default feature that Honda added to their cars. There needs to be a permanent override for this unnecessary feature that compromises safety, not only for the vehicle occupants but for those trying to avoid the stalled vehicle.