NHTSA Complaint #11495913 — 2020 NISSAN SENTRA

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11495913
Vehicle 2020 NISSAN SENTRA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

My daughter was driving her 2020 Nissan Sentra the other day and was trying to avoid hitting a dog that ran in front of her car she crashed into a park car. Our Nissan Sentra anti brakes did not stop the car nor make a noise before hitting that parked car. No warning from our car to prevent this head on collision. There is so much damage that our insurance has deemed it a total loss. By the grace of God daughter is physically fine but mentally she is not!! As a parent I felt comfortable with my daughter driving this car at first. I have witness the anti brakes work on our 2020 Nissan Sentra before, when we would get near an object the car would automatically stop! We are now out of a car and I'm still going to owe a balance to my finance company once the insurance pay whatever they're going to pay. This is so unfair and heartbreaking that this important feature on this car failed my daughter when she needed it the most. WHY????????

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