NHTSA Complaint #11495858 — 2016 INFINITI QX50

SERVICE BRAKES issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11495858
Vehicle 2016 INFINITI QX50
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in for the inspection in December 2016 and they reported that there were no issues (despite video evidence). Today, December 2, 2022, the car (while gear shifted into park) again rolled down the driveway, across a street and hit my neighbor's house. This was all caught on video as well. I posted the video on the manufacturers social media site. See below for the email I sent to the dealership after they contacted me. I've also uploaded the videos to YouTube because they're in MP4 format and I'm unaware of how to convert them to the format required for this submission. The titles of the videos are: Infiniti QX50 Rolling Backwards December 2016 and Infiniti QX50 Rolling Backwards December 2022. Both were published today, December 2, 2022.

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