NHTSA Complaint #11495722 — 2020 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11495722
Vehicle	2020 FORD FUSION
Component	POWER TRAIN
Date of Incident	November 23, 2022
Date Filed	December 1, 2022
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2020 Ford Fusion. The contact stated that the gear shifter failed to shift into the intended gear and the vehicle would not drive forward. Upon inspection, it was discovered that transmission fluid had leaked from the vehicle. The vehicle was towed to the local dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 66,000.

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